Terms and condition

Terms & Conditions – Aazima w Lama

Welcome to Aazima w Lama. By accessing or using the application, you agree to comply with the following Terms and Conditions. Please read them carefully.

1. Service Description

Azeemah & Lammah is an online platform that connects customers with home-based food vendors and provides delivery services.

2. Acceptance of Terms

By using the app or creating an account, you agree to these Terms and the Privacy Policy.

3. Account Registration

Users agree to:

Provide accurate information
Maintain account confidentiality
Be responsible for all activities under their account

The platform reserves the right to suspend accounts in case of misuse.

4. Orders and Payments

Orders depend on product availability.
Prices may include food cost and delivery fees.
Payments are processed through available in-app payment methods.
Orders cannot be modified after confirmation unless allowed by the platform.

5. Food Quality Responsibility

Food is prepared by independent home-based vendors. Vendors are responsible for food quality and safety, while the platform acts as an intermediary facilitating ordering and delivery.

6. Cancellation and Refunds

Cancellation and refund requests are governed by the platform’s Cancellation and Refund Policies.

7. Acceptable Use

Users must not:

Provide false information
Abuse the service
Violate local laws or regulations

8. Intellectual Property

All app content including branding, design, and text are owned by Azeemah & Lammah and may not be used without permission.

9. Limitation of Liability

The platform is not liable for indirect damages or losses resulting from:

Delivery delays beyond control
Incorrect address provided by users
Force majeure events

10. Modifications

We reserve the right to modify these terms at any time. Continued use indicates acceptance of updates.

11. Governing Law

These Terms are governed by the laws of the Kingdom of Saudi Arabia.

12. Contact

support@azimawlama.com